Request A Reset

Please review your terms & conditions agreement for provisions regarding the reset process. In most cases, the client has (10) business days to make a request.

• If the request is approved and no fee is required, you must attach a complimentary email notice or voucher to this request. A notification email will be sent informing you that the reset has been finalized and is awaiting your approval.

• If the request is approved and a fee is required, you will receive an email with a payment center link to make your payment. Upon payment submission, a notification will be sent informing you that the reset has been finalized and is awaiting your approval.

• If your request is denied, you will receive an email informing you of the decision and the reason for the denial.